Technical Services

Ball Seed® continues to grow as a leader in the industry. This is backed by our ability to provide our customers with the most reliable technical production guidance that you can rely on directly from our team of experts, or from our archive of online resources: Videos, podcasts, documents, and more. With their combined expertise, the Ball Seed Technical Services team delivers on solving grower issues. You can be sure to find in-house technical support for all products in the industry when it comes to:

Crop Culture
Clean environment protocols
Plant physiology and pathology
Chemical and biological control agents, and more

Your Expert Team

Meet the members of Ball Technical Services who provide the quick and reliable growing guidance for all products in the industry.

Dr. Nathan Jahnke

Culture Research Manager
North Carolina State University

"Taking TC to the next level"

Ball Seed’s Culture Research Manager Dr. Nathan Jahnke uses applied research in the greenhouse to drive innovation and find solutions. Whether it’s directly improving how customers grow their own crops or leveling up production strategies for the greenhouses that supply them, he is dedicated to producing high-quality crops using the most cutting-edge methods.

Nick Flax

Technical Services Specialist
Pennsylvania State University

“I’m like the emergency room doctor for greenhouse crops.”

If Nick Flax looks familiar, it’s because he’s been featured in many Ball Tech On Demand videos. One of his passions is creating easy-to-use tools like training videos to help growers solve problems. As the team’s Technical Services Specialist, he’s skilled in the field of horticulture but really is the jack-of-all-trades when it comes to greenhouse challenges.

Dr. Josh Henry

Technical Services Specialist
North Carolina State University

“When I help growers solve problems, I can feel how much they appreciate it.”

Dr. Josh Henry is a Ball Seed Technical Specialist with a background and education in horticulture with an emphasis on plant nutrition. He focuses on precision and his ability to effectively communicate solutions to diagnose problems while working and building key relationships with greenhouse growers.

Chris Ferguson

Technical Services Specialist
University of Florida and Western Kentucky University

“Bringing a ton to the table related to plant pathology, entomology and nematology.”

With a background in agronomic seed treatment, fertilizer, and crop protection, Chris Ferguson is a Ball Seed Technical Specialist with advanced degrees in horticulture. He also has experience in commercial technical support and looks forward to working with greenhouse growers, as well as Ball Seed suppliers and sales reps.

In the Field

Ball Seed Technical Services is dedicated to your success by providing solutions tailored to your operations. And that might mean seeing your operation in-person. The team provides hands-on, on-site support for growers facing issues in the following categories:

Nutrition
Watering
Environmental Controls
Pests/Diseases
Culture

Support 24/7

We’re here to support our customers’ successes the whole way through. Access digital and online tools anywhere, anytime: Podcasts, Social groups, Videos, Scheduling guides and Culture information. We have the resources and production tools to support growers’ needs quickly and efficiently. Check out everything Ball Seed Technical Services has to offer, including a dedicated private Facebook Group to engage with peers within the industry. And if there might be a question that still needs answering, our knowledgeable team members are here for you. If you have an inquiry on crops, diseases and more, we invite growers to ask a Ball Seed expert.

Ask an Expert