WEBTRACK 101 | Customer Webinar Series

Welcome to WebTrack 101

Learn the Ball Seed WebTrack tools that help you place orders more confidently, track shipments, review availability, and manage your account – all in one place.

Each session includes a live demonstration and time for questions. You do not need to attend every session – choose the topics that matter most to your business.

WHAT YOU'LL GAIN

  • Place seed, plant and plug orders more efficiently

  • Track shipments and locate order history

  • Review availability and supply information

  • Access invoices, balances and payment information

  • Get more value from your Ball Seed online experience

man holds phone in greenhouse

2026 Webinar Schedule

Choose the sessions most helpful to your business. All times are listed in Central time zone. Sessions last 45 minutes.
TOPIC SESSION OPTION 1 SESSION OPTION 2
Introduction to WebTrack Aug 25 · 10:00 AM  REGISTER Aug. 27 · 3:00 PM  REGISTER
Placing Orders: Seed Sept. 1 · 10:00 AM  REGISTER Sept. 3 · 3:00 PM  REGISTER
Placing Orders: Plant & Plug Sept. 8 · 10:00 AM  REGISTER Sept. 10 · 3:00 PM  REGISTER
Finding Orders and Tracking Shipments Sept. 15 · 10:00 AM  REGISTER Sept. 17 · 3:00 PM  REGISTER
Availability + Ball Seed Supply Sept. 22 · 10:00 AM  REGISTER Sept. 24 · 3:00 PM  REGISTER
Invoices, Balances & Payments   Sept. 29 · 10:00 AM  REGISTER Oct. 1 · 3:00 PM  REGISTER

Session Details

Session 1: Introduction to WebTrack

New to WebTrack? Start here.

YOU'LL LEARN HOW TO:

  • Log in and navigate WebTrack

  • Understand the home page and menu structure

  • Locate important account information

  • Access commonly used tools and resources

Session 2: Placing Orders: Seed

Learn how to place seed orders quickly and accurately.

YOU'LL LEARN HOW TO:

  • Find seed products and varieties

  • Review availability and item details

  • Build and submit seed orders

  • Verify order information before checkout

Session 3: Placing Orders: Plant & Plug

Simplify your plant and plug ordering process.

YOU'LL LEARN HOW TO:

  • Locate plant and plug products

  • Review availability and supplier information

  • Build and submit plant orders

  • Manage order details and quantities

Session 4: Finding Orders & Tracking Shipments

Stay informed from order placement through delivery.

YOU'LL LEARN HOW TO:

  • Search for existing orders

  • View order history and status updates

  • Access shipment and tracking information

  • Find answers when order questions come up

Session 5: Availability + Ball Seed Supply

Make better purchasing decisions with real-time availability information.

YOU'LL LEARN HOW TO:

  • Review product availability

  • Understand availability indicators

  • Explore substitute and alternative options

  • Use supply information to support planning

Session 6: Invoices, Balances & Payments

Access financial account information in one place.

YOU'LL LEARN HOW TO:

  • Locate and review invoices

  • Check account balances

  • Access payment information

  • Search historical financial records