WEBTRACK 101 | Customer Webinar Series
Welcome to WebTrack 101
Learn the Ball Seed WebTrack tools that help you place orders more confidently, track shipments, review availability, and manage your account – all in one place.
Each session includes a live demonstration and time for questions. You do not need to attend every session – choose the topics that matter most to your business.
WHAT YOU'LL GAIN
Place seed, plant and plug orders more efficiently
Track shipments and locate order history
Review availability and supply information
Access invoices, balances and payment information
Get more value from your Ball Seed online experience
2026 Webinar Schedule
| TOPIC | SESSION OPTION 1 | SESSION OPTION 2 |
| Introduction to WebTrack | Aug 25 · 10:00 AM REGISTER | Aug. 27 · 3:00 PM REGISTER |
| Placing Orders: Seed | Sept. 1 · 10:00 AM REGISTER | Sept. 3 · 3:00 PM REGISTER |
| Placing Orders: Plant & Plug | Sept. 8 · 10:00 AM REGISTER | Sept. 10 · 3:00 PM REGISTER |
| Finding Orders and Tracking Shipments | Sept. 15 · 10:00 AM REGISTER | Sept. 17 · 3:00 PM REGISTER |
| Availability + Ball Seed Supply | Sept. 22 · 10:00 AM REGISTER | Sept. 24 · 3:00 PM REGISTER |
| Invoices, Balances & Payments | Sept. 29 · 10:00 AM REGISTER | Oct. 1 · 3:00 PM REGISTER |
Session Details
Session 1: Introduction to WebTrack
YOU'LL LEARN HOW TO:
Log in and navigate WebTrack
Understand the home page and menu structure
Locate important account information
Access commonly used tools and resources
Session 2: Placing Orders: Seed
YOU'LL LEARN HOW TO:
Find seed products and varieties
Review availability and item details
Build and submit seed orders
Verify order information before checkout
Session 3: Placing Orders: Plant & Plug
YOU'LL LEARN HOW TO:
Locate plant and plug products
Review availability and supplier information
Build and submit plant orders
Manage order details and quantities
Session 4: Finding Orders & Tracking Shipments
YOU'LL LEARN HOW TO:
Search for existing orders
View order history and status updates
Access shipment and tracking information
Find answers when order questions come up
Session 5: Availability + Ball Seed Supply
YOU'LL LEARN HOW TO:
Review product availability
Understand availability indicators
Explore substitute and alternative options
Use supply information to support planning
Session 6: Invoices, Balances & Payments
YOU'LL LEARN HOW TO:
Locate and review invoices
Check account balances
Access payment information
Search historical financial records